You can get to the same event / happening and evaluate in different ways. And if you try to compare them, you need to have clear which was the intend for each of them. It won't necessarily always be the same criteria. Sometimes you do things to show force in your market. Other times to grow accounts. Some others, to show up where your competition doesn't expect you. And others, to just be there. Each one has a specific criteria. And a potential outcome. Knowing how to differentiate them will...
3 days ago • 1 min read
When you don't need it. It lets you explore ideas, try things out and say no with no emotional load involved. Because when you do need it (money), you'll have to say yes to everything. Your No's will be less selective. And you'll get more sunk costs in it. So, now might be the best time to start trying out things. Better now than later. When you might be in a position of actually needing it.
5 days ago • 1 min read
Customers might not tell the difference between great work, good-enough work, and mediocre work. But they sure know a good service from a shit one.
6 days ago • 1 min read
It's going into convince mode. It's pushing your products or services down your market's throats. Trying really hard to show you're worth it. To show you're really good. To prove yourself to the world. It focuses all of your energy on you and how you can beat the competition, how to keep them from getting smart, how to get things complex. How to keep them dumb. It's all about your brand. About you. And that's pushy. And reeks of desperation. You can let that go. And focus on helping your...
10 days ago • 1 min read
Give your prospects and customers the benefit of the doubt. This doesn't mean though, that you don't call them out. It means that you take that without intention. And you be the adult in the room and ask: "Hey, it seems like [... what you think ...]. Can we talk this over?" And you'll go in with clarity. :)
11 days ago • 1 min read
Once again, Genevieve Hayes came up with a follow up to yesterday's message: The Elephant. "I think Jerry Seinfeld expressed this one best:" This is what got me to stop passing my problems forward and making them the problems of "future me". Mic drop, Genevieve.
12 days ago • 1 min read
There are situations that can be VERY stressful —within your business, with your prospects, with your clients. Kicking them down the road to not deal with them feels tempting, and you might even feel like they're avoidable. They're not. Sometimes they're an elephant stomping and charging your way. Because you put your hands in front of your face won't make them disappear —and certainly won't stop them. Make the decision. Take the decision. You already know what to do. And it's a simple...
13 days ago • 1 min read
A discussion with Dr. Genevieve Hayes —data science expert and long-time friend-of-the-list— about context inspired this daily. We (humans) LOVE making up stories. When we don't have a reference point, our imagination flies. Give that reference point to your customers. So that you lead where their imagination can go wild. :)
14 days ago • 1 min read
What would push you to know what the prices in the market are? And once you find out, what's next?
15 days ago • 1 min read
