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Making everyone happy
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Or at least, avoiding making anyone upset. Nice thought, but nonsense. Utopia. You can't make everyone happy. Unless you're laughing gas. (And even then.) Your decisions will impact your business, your customers and your relationships. And you can't make everyone happy. Business-wise, they'll upset people —within your business, within your market, or within your customer base. Yet, avoiding making a decision because of the fear of what might come up will not make the situation better when time is due. Here's a prompt for you —one that is super hard to do and keep at it: What if you reframe that fear of what you might face, to think of the possibilities for the future? Would this pay off? You already know the answer. |
Rod Aparicio
Get one tip, question, or belief-challenge that just might change the way you market, to help your customers buy. A *daily* email for b2b founders on improving your business —without the bullshit.
Timing. In sales and negotiation dynamics, it's all about who has the more power —there's always one who wants it more. When to be the first to speak? In my experience, talking money early (no, not the first thing that bursts out of your mouth as "What's your budget?") gives you an advantage. It enables you to: Be comfortable talking money. Anchor high. Lead the conversation with your rules. If it's your prospect the one who talks money first, they'll be in more control of the conversation....
Jobs To Be Done is a theory with 2 approaches. They both center on how to find the thing that makes customers tick. This, based on markets and needs. One of them (by Tony Ulwick) has this assessment tool: https://strategyn.com/innovation-assessment You might want to give it a try. :)
You're about to get into shifting the way you do work for a better way. That's what you think. That's the goal. But, what's "better"? It's too abstract. Too fuzzy. Too hard to be on the same scale for everyone —you, your team (if you have one), your customers. A simple way to know and quantify this: Make 3 columns. Past. Present. Future. Choose one aspect that you need to do "better". Write it down. What it's been in the past. What it's now. What you want it to be in the future. This will...