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Pre-S: Back on the horse (pt. 2). After some time off publishing and emailing (the writing —fortunately— didn't stop), we're back on the horse. Tricks are used to deceive people, with a purpose of entertainment (magicians), or for a personal advantage (selfish). How a lot of people see selling, pricing and closing deals is through a lens of tricks [mostly well-intended, though]. "I used all the tricks I know and couldn't close the deal. (aka. They didn't bite)" Think of helping, instead of tricking. The first step to helping others is by giving them the agency to say No without them feeling guilty about it. Your first approach? "Feel free to say no, but..." Quick reminder: you'll get daily emails. Feel free to say no, but I'd like to keep sending them to you. :) |
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Many people in sales think that's charm what gets them to keep accounts and/or close deals. It's not. In the vast majority of cases what gets (mis)labeled with charm is: over promising, underpricing or conceding to any price pressure or to give away discounts as a default And that's not charm. It's a lack or underdeveloped skills in sales —but most importantly, in knowing how to articulate the value they help create. What are the ways you train and develop your skills? Because "charm" will...
Is it bad to keep the same price for 10 years? Or is it good to keep the same price for 10 years? Same. No incremental raises, no inflation, no higher-costs compensation, nothing additional.
Knowing how to do their thing is what differentiates experts from non-experts. Now, it's not only knowing how to. Having this in the back of your head makes it visible, BUT only when it's in action and you're not in action 24/7. There's a way, though: with your how-to structured and articulated. How do your customers have access to your knowing how to when they look for someone like you?