The power of options. And why to give 3.


Pre-S. Influenza got me good this past week. Not fun having high fever sustained through days and nights. So, PSA, get vaxxed if you can. :)

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Giving your customers 3 options actually helps them.

It gives your customers agency. That they are in charge —which they are— of what's next.

It gives them a better view of your expertise and how you're thinking for them and with them.

It makes the comparison easier between you and your competitors: it goes from "Why should i choose you?" to "Which one i choose from you?"

3, because it's the magic number. (:

It gives them enough amplitude in the decision, without overwhelming them.

It decreases the risk of the extremes.

It helps you anchor high against yourself.

It sets the tone to ditch discounting —"want a lower price? Take any of the 2 lower options. :)"

Avoids analysis paralysis in your customers' brains.

Pushes you to think in bigger ways than what the budget is.

Try 3 options.

It'll be ALWAYS better than your take-it-or-leave-it one-option.

Rod Aparicio

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