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Stop with Why.
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Don't ask why. Don't ask the reasoning behind. Don't ask to justify. You won't get a real answer. All you'll get is a personal defense of a position, with a heavy load of feelings. It'll feel like an attack to the other one. Even when you have the best intentions. Start with "What" or "How" "What made you get to this decision / process / move..." "How did you come up to..." These 2 words take off the load of judgement over the question, and detach the person from the behavior. And with that, you'll be one step closer to better understanding Why. |
Rod Aparicio
Get one tip, question, or belief-challenge that just might change the way you market, to help your customers buy. A *daily* email for b2b founders on improving your business —without the bullshit.
In diving, when you’re overwhelmed, you stop everything. Then, you breath. Assess. Decide. Same is in business. While everything seems urgent, you can only do so much. So stop, breath, assess, decide. And to get to that decision, you’ve already thought of a few ways to go about it.
Just as a band starts playing in a house, to small gigs, to more small gigs... all the way to stadiums with thousands of people. It's the same with decisions. The more controlled, low-impact, and low-risk decisions you make, the easier it is to see the patterns to move upwards. It's simpler to stir the wheel and correct direction with small decisions, than to shift everything from one decision. Quantity over quality first, quality over quantity then.
The way to choose better is by choosing more often. The way you decide better is by deciding more often. Practice. Quantity beats quality. It lets you make decisions that train your judgment. You won’t ever have all good decisions. Yet making a decision (even a shit one) can let you stir the boat and correct direction. Waiting for it to disappear won’t fix it.