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It's not about what YOU think/see/feel is simple. It's about what your customers think/see/feel is simple for them (or not). They don't know the ins and outs. They don't know better. They do know better, though, their day-to-day. They're experts at that. A "simple" system for them might not be something that's simple for you. Take "my old tax booking system is simple"... until they know how simple other things can be. Because simplicity —or complexity— has not everything to do with the use, but with their transaction and emotional costs. With how much effort they might need to put on, instead of going with the flow of the known. Next time you hear "I want something simple", ask what they mean by simple. You'll be surprised. And they'll make the sale for you. |
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Locking up your prices for 5 years (or more than one year). It's not about what your customer will think about how much money you're making. They actually don't care. What they do care about is having certainty. And when you can guarantee certainty in your prices, you have a lever point compared to your competitors.
This might be the time of the year where you start rethinking your prices for 2026. And the story will repeat in (the end of) 2026. And 2027. And 2028. I could be totally wrong: Will your prices change because of inflation? Or because you need to charge 5% more? Maybe 10% more? To keep up with the market? Do you want to rethink your prices? Stop thinking in year by year. Entertain this thought. You can discard it when it makes no sense. What if you would be able to charge a price that would...
A few days ago you received a message about your unique ability. Well, Dan Sullivan is giving away this workbook on unique ability. This was totally unexpected, but it seems worth sharing with you. Seems like Santa somehow was getting this ready for you if you wanted it. :)