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"Money is not a problem." In a negotiation in behalf of a client, I asked my client: The answer? "Here. This is the price —but you can offer it for less." The "less" price? 16K The fear of "losing" the opportunity made them leave money on the table. Despite having the extra approved budget. Of course, now comes the ethical question: "Isn't this ripping your clients off, Rod?" No.
Here's the thing Seeing everything from a perspective of fear of losing will make you ignore the green flags and go to your default: Give it for a lower price. You'll leave money on the table. You won't serve your customers at your best. Because what they want (and you, too) is to be delighted. And you're delightful. |
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Many people in sales think that's charm what gets them to keep accounts and/or close deals. It's not. In the vast majority of cases what gets (mis)labeled with charm is: over promising, underpricing or conceding to any price pressure or to give away discounts as a default And that's not charm. It's a lack or underdeveloped skills in sales —but most importantly, in knowing how to articulate the value they help create. What are the ways you train and develop your skills? Because "charm" will...
Is it bad to keep the same price for 10 years? Or is it good to keep the same price for 10 years? Same. No incremental raises, no inflation, no higher-costs compensation, nothing additional.
Knowing how to do their thing is what differentiates experts from non-experts. Now, it's not only knowing how to. Having this in the back of your head makes it visible, BUT only when it's in action and you're not in action 24/7. There's a way, though: with your how-to structured and articulated. How do your customers have access to your knowing how to when they look for someone like you?