Being challenged


Challenging your customers' belief system... that's a hard pill to swallow.

If customer is king, why would you challenge them, right?

Well, what if you challenge them to think different? To think big. To see things from an outside perspective.

Because then, maybe they'll start seeing what new opportunities they could take. What new ways they could better serve their market. What things could be done different in their market.

And you know what else? The bar is SO low, that doing that minimum of change, will make them be seen different.

And that's staying ahead.

Rod Aparicio

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Revenue ≠ Value Just that for you to think today. :)

The wrong focus. On customers that are not profitable. On products that no one needs. On numbers (revenue, sales), over profits. On people who just won't do the thing or put the work. Choosing is hard, yet simple. You've always known what you should do. Take that first next step and just start.

To deliver surprise you need to be comfortable with risk. No risk, and you'll be expected, predictable. And if you want to stand out in your market, predictability works in favor of your competitors. Awe them. Awe your customers.