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When you're asked about rates...
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When you're asked about rates and that with that (and your rates "being competitive") you'll move to the top of the line when procuring your expertise, you can reply something like this: "Thanks for asking about rates. We don't work with predefined rate cards, as all you could get is an estimate based on assumed calculations of the rate, times X, Y, or Z. And you know estimates are just that, they could go up or down (they almost always go up). We do work, however, with fixed prices, as our pricing is tailored to the specifics of each engagement. This will give you total certainty of your level of investment, while protecting and improving your financials and forecasts. If this feels like it would be a good fit for you, feel free to reply and we could set a call to better understand what you're after and how we could be of help." Give it a try. :) |
Rod Aparicio
Get one tip, question, or belief-challenge that just might change the way you market, to help your customers buy. A *daily* email for b2b founders on improving your business —without the bullshit.
Business model. New business model. Revenue model. 3 different things that might overlap, and are not the same. Business model: how your business operates and the results it makes. New business model: how you get new deals. Revenue model: how you make money and where to find it. Missing the point and clarity on how they all work (together and intertwined) guarantees that your business will be out. It's not rocket science.
When you and your prospect are about to talk price, just drop the grenade —and shut up. The one who breaks the silence is the one who will give more concessions. Let them struggle with the price and give them space to ask for guidance.
First, willful ignorance. It's the avoidance of the facts and what's the situation. It's choosing to ignore all the red flags and moving away from making a decision. Why? Because it might feel uncomfortable. Or hard to make. Or the consequences are not the desired ones. Choosing not to see and know will not make the problem go away. It'll make the next phase of the situation inevitable. Choosing not to know so that it doesn't exist is magical thinking. It's wanting to have a sense of control...