The elephant


There are situations that can be VERY stressful —within your business, with your prospects, with your clients.

Kicking them down the road to not deal with them feels tempting, and you might even feel like they're avoidable.

They're not.

Sometimes they're an elephant stomping and charging your way. Because you put your hands in front of your face won't make them disappear —and certainly won't stop them.

Make the decision. Take the decision.

You already know what to do. And it's a simple decision.

Which doesn't mean it's easy, nor that the consequences aren't hard.

Rod Aparicio

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The wrong focus. On customers that are not profitable. On products that no one needs. On numbers (revenue, sales), over profits. On people who just won't do the thing or put the work. Choosing is hard, yet simple. You've always known what you should do. Take that first next step and just start.

To deliver surprise you need to be comfortable with risk. No risk, and you'll be expected, predictable. And if you want to stand out in your market, predictability works in favor of your competitors. Awe them. Awe your customers.

During a conversation this past week, I heard that. That raising your prices 5X or 10X, or charging one client different (probably 10X more) from another is not fair. Or that it's wrong. What are your thoughts on that?