Pre-S: Been swamped with a project and this past week it was all about findings —which led to more writing. I've seen that movie before. Lots of the businesses I work with face similar problems. And they usually come with the same self diagnosis: We need more better leads. We need more better marketing. While this might be true, it's never the main issue. One. It's not a numbers game.
I'll dive deep into these for this week and a few ways to get out of that loop if you're facing it yourself right now. |
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The fastest (and more efficient) way to get someone to do something is when THEY come up with the idea. In THEIR words. It's not your job to convince. Or to police them around. It's to guide them make the best-informed decision. And that only comes from their mouths. Not yours. It's their idea. It's you guiding.
Usually, how we understand 'thinking' is as a scaffolding process, where one thing builds upon the previous one, taking you to a scenario. I don't usually function like that (been told I think backwards). Thinking backwards is jumping onto as many scenarios could happen, to then take the most likely ones to happen and start working backwards on how to get there, what could the obstacles be for each one, and ways to approach each one. This drives people crazy. If you give it a shot it can...
On the subject of "We need more better leads and more better marketing", here are some other phrases that happen in conversations with small business owners. We need results.Sure. What's your implementation and progress tracking?How do you know what's working and not? We have to wait.Sure. Till when?What's making this decision for waiting?So that we don't lose what we have now. So you'd rather wait and hope for them to agree with you then, than having the hard conversation now and getting an...