Seeing things and hallucinating


They're 2 different things. Although they might look similar.

Seeing things is about how you can have a vision and kind of grasp it. How you can see the application of one thing in a different context.

Hallucinating is believing you're seeing one thing, when the reality is not that one. It's not about a vision, but about a reality.

Hallucinating

"We give amaaaaazing, premium service to our customers".

Customers call. They get on hold to talk to a bot. Get ignored. Make them feel like idiots.

Seeing things

"What if we bring this other thing I saw at this other, unrelated, place to improve how our customers feel?"

Which way are you going?

Rod Aparicio

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How do you get to the 4 questions to figure out where you are in the mind of your prospect? With an empty mind. Without previous judgement, Without a solution. Without being in solution-mode (ready to fix the problem on the spot). You go in blind, as in a blind-date. To listen. To see if there's a fit. To understand if/how you can help. To say No when it feels like a No. That's your gift: knowing you're in control. To help.

To have advantage in a sales conversation. you'd wanna ask 4 things: What's the new status in the future when everything's going amazing. What's the reason behind the specific solution they're after. What's the urgency of doing it NOW, and not in a year. What's the reason for them to be even talking to you. Getting the answers to these questions will let you know where you stand —in the mind of your decision-maker, in the process, and compared to the alternatives.

To do this, you need to stop thinking inwards. It's got nothing to do with your costs, your efforts, with how much sacrifice you put into. It has nothing to do with how much you think it's worth. It's got nothing to do with your pocket. It's all about your customers. About their situations. What they value. And with their pockets. If it's worth to them, they'll find the way. And it's them who define what expensive is. Not you. :)