Raising prices


"Do it little by little. Incrementally. Otherwise they'll run for the hills."

That's great advice on pricing. NOT.

Doing this actually brings you to have slow, incremental increases. It'll make it easy for your customers to push back for a discount (which will get you closer to the original low price). And it's all still focused around you. And customers care for themselves.

So, shift the focus on to them.

Find out what they want, and how you can help them. And price accordingly to what they want and who they are.

"Price the client, not the job."

Rod Aparicio

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Read more from Rod Aparicio

Price is the representation of your promise. If you have a high price, the implied promise is that it's of high value. It's the right message. If you have a low price, you're also sending the right message: of low value. The understanding of it is like a force of nature: it just happens. And fast. The question is: do you intend to send the message of low value or of high value? Either is ok. There's a market for everyone. Are you making the right message?

More often than not, there is a big focus on revenue as the thing to measure (success, growth, improvement). All of this nonsense of "Orders. Orders. Orders." The thing is, to someone new into a business or sales, this misbelief is misleading. Instead of seeing revenue as a proof of concept and an enabler of cash flow, they see it as the end. And then fail. On top of that "Orders, orders, orders." hides something unintendedly: you get to be an order-taker. Taking orders. Following orders....

Choosing revenue means choosing vanity. It means that what's important is what goes into the business. The today, rather than the long game. It dilutes the way you make decisions, because it's revenue over all. It dilutes your power to say no. It pushes you to comply with what your customer demands. And when revenue is not hitting the mark, you stench of desperation. So you get pushed down. To what they say. In fear. Revenue is not all.