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Now, it’s been 10 days since my last email after 2 years of non-stop dailies. Was on a trip in India with a client and it brought some perspective (besides the jetlag that really messed up my rhythm 🙃). It brought perspective about the level of impact. The scale of impact. Here’s a shift in my practice. From a perspective of one, to a perspective of one who leads. A small firm. A small business. If you’re running one of these you’re at a disadvantage. Or are you?? I’d argue that running a small biz gives you a few advantages:
Yet, it won’t be easy. You’ll have trade-offs. And you’ll need to decide the way. |
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Everything now is an agent. And here's people trying to create a digital twin that "acts" and "thinks" like them. Here's the thing, it goes against what agency means: the capacity to choose and act independently. To create and be creative. You've always had agency.
There's the assumption that Help is something to be done asking for nothing in exchange. If that were true —bear with me on this one— any of the following would be help? A doctor's diagnostic and treatment A nurse / caretaker A school teacher A university professor A researcher You Having the best interest of the people/organization you are trying to transform at the core of what you do is Help. It has not to be free —it can, if you choose to. And if that help has a big money quantity...
"You're always trying to sell." "You're always selling." One is the neediness and the push to make a deal happen. It's looking for an angle on how to make the sale. The other is about figuring it out early if/when there's even a deal to happen —while connecting to what's in it for them. It's discerning if there's a fit, and inviting the prospect to decide for a No from the start. One is looking for the angle, the other is about helping.