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Now, it’s been 10 days since my last email after 2 years of non-stop dailies. Was on a trip in India with a client and it brought some perspective (besides the jetlag that really messed up my rhythm 🙃). It brought perspective about the level of impact. The scale of impact. Here’s a shift in my practice. From a perspective of one, to a perspective of one who leads. A small firm. A small business. If you’re running one of these you’re at a disadvantage. Or are you?? I’d argue that running a small biz gives you a few advantages:
Yet, it won’t be easy. You’ll have trade-offs. And you’ll need to decide the way. |
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More words, more convincing, more self-investment in the sale, more excitement, more proof, more references, more... noise. Just because you use more words and make things more complex, what really happens in the head of your customer is that they get overloaded with information. When they're at this stage, all they have is "too much to figure it out", and it automatically translates into "more risk". When things feel risky —unless you're an adrenaline junkie—you'll default to the way things...
Business playbook Brand playbook Marketing playbook Sales playbook Product playbook They're best practices slightly tweaked. Something new (to you), but not different. Most of them, shallow. Following a script. Inflexible at the core. Almost like memorizing. For you to stand out, playbooks could be a start. Not the middle, and not the end.
LLMs are awesome language prediction models that tend, as with anything that's scaled-up, to the average. They're great at helping you see patterns —when you have learned what patterns look like. They're also great at making your thinking and voice sound average. To strip you out of your originality. At creating strippers of thinking. The more you leave your thinking to LLMs, the more you're stripped-out of your voice. Don't be one. Your customers care, hire you, and love you for YOUR thinking.