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You don't get to hire somebody highly qualified to do non-qualified-to-do work (paying top dollar). It makes no sense. It's the same in business. Your customers don't want to pay premium for a commoditized thing. And your focus in business has the same perspective. Is it important to have all the tiny work done? Absolutely. Can you have someone else do it so that YOU focus on the high impact? That might be a better way to make your business thrive. Maybe. It's all on the focus. |
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Many people in sales think that's charm what gets them to keep accounts and/or close deals. It's not. In the vast majority of cases what gets (mis)labeled with charm is: over promising, underpricing or conceding to any price pressure or to give away discounts as a default And that's not charm. It's a lack or underdeveloped skills in sales —but most importantly, in knowing how to articulate the value they help create. What are the ways you train and develop your skills? Because "charm" will...
Is it bad to keep the same price for 10 years? Or is it good to keep the same price for 10 years? Same. No incremental raises, no inflation, no higher-costs compensation, nothing additional.
Knowing how to do their thing is what differentiates experts from non-experts. Now, it's not only knowing how to. Having this in the back of your head makes it visible, BUT only when it's in action and you're not in action 24/7. There's a way, though: with your how-to structured and articulated. How do your customers have access to your knowing how to when they look for someone like you?