In German, that's the translation for Fear. Fear of sharing... ... your secret sauce. The way you do things. The way you can lead the sale. The way you lead your engagements. The way you're different. The things you know. All of them in fear of your competition figuring out "what you do and what you know" and doing it to take you out of the market. That's just too egotistic. While they care, they don't really care about you. You sharing all of your knowledge is an advantage for you because it builds your credibility with your customers, your credibility in your market, and the confidence projected of THE expert. And even if all things go South... better crash yourself by what you do consciously, than by someone else. |
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How do you get to the 4 questions to figure out where you are in the mind of your prospect? With an empty mind. Without previous judgement, Without a solution. Without being in solution-mode (ready to fix the problem on the spot). You go in blind, as in a blind-date. To listen. To see if there's a fit. To understand if/how you can help. To say No when it feels like a No. That's your gift: knowing you're in control. To help.
To have advantage in a sales conversation. you'd wanna ask 4 things: What's the new status in the future when everything's going amazing. What's the reason behind the specific solution they're after. What's the urgency of doing it NOW, and not in a year. What's the reason for them to be even talking to you. Getting the answers to these questions will let you know where you stand —in the mind of your decision-maker, in the process, and compared to the alternatives.
To do this, you need to stop thinking inwards. It's got nothing to do with your costs, your efforts, with how much sacrifice you put into. It has nothing to do with how much you think it's worth. It's got nothing to do with your pocket. It's all about your customers. About their situations. What they value. And with their pockets. If it's worth to them, they'll find the way. And it's them who define what expensive is. Not you. :)