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Reality is —and this work in your favor— that the bar is SO low. Most of the businesses in your industry and in your market claim they have great service, "experience" (wtf is it anyways?), solutions. Yet when things go South, they do a little bit less of the bare minimum. You doing a little bit over, makes you stand out. Know why? Because clients don't care about the bare minimum. They care that they're taken care of. That they're understood. And there's action behind the words. When you do this, even in times of crisis, with them having a problem and you're still trying to solve it, they'll want to do MORE business with you. And that's the kind of clients you want. |
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"You break things." I was told that. And it's been the best compliment EVER. Yes. You do, too. Breaking things.- Seeing how things are (the usual way, how it's been always done) and moving them to do something new. Intentionally. Moving people to think different. To be uncomfortable. To push boundaries. To do bigger. To feel vulnerable. That's how you stand out. You break things. Break things.
Acting on fear closes your options and gives away your power to say No. The real only power you have in the market is your capacity to choose. You can choose what you do. You can choose who you work with. Most important, you can choose who not to work with. Sure, if you have bills to pay and there's only that non-ideal available, take it. Pay your bills. And find your way to get to your ideal. Where you can say No confidently. Free of fear.
You can set up a price on: the market your costs your desired margin your desired profit what you want to make at the end of the year your effort how long it takes you to deliver how long it takes you to produce the conditions of your competitors your passion your revenue goal what you feel your worth is what you time your time costs how long it took you to learn and excel at it Here's the pattern with all of these: they're all about you. They have nothing to do with your customer. Nothing to...