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2 rich cousins
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After yesterday's message (on the response from Samsung to Apple re: their new tablets), this reply by fellow daily emailer Wes Wheless from The Lightbulb summarized the feeling: "It feels like two rich cousins fighting in public" Spot on. Besides the comms and whether or not the message went through in their ads, the overall feeling is the same: it's all about them. And when you (and your business) focus and react to what the competition is doing right or wrong, you're missing the mark. It's not about you, your business or your brand: customers don't care. It's all about your customers. And when you got this right, things will come easier. Focus on them. Not on you (or your brand). Help. Them. |
Rod Aparicio
Get one tip, question, or belief-challenge that just might change the way you market, to help your customers buy. A *daily* email for b2b founders on improving your business —without the bullshit.
By agreeing with the objections. "It's too expensive." It is. "The price is ridiculous." It might be. "Why so expensive?" That's the price. "But it's SO simple." You're right. It's not your job to convince anyone —or to talk anyone into buying. Your job is to qualify early and bring those objections yourself at the beginning. The best way to defend your price is by making peace with your price. If you think it's too expensive, they will too.
Don't get invested into what you want to get. The moment you do that, you're too invested in the sale and giving your power away. You'll take the zero as a lose. You'll take the zero as non-appreciation. You'll confuse the zero with your self-worth. Start the other way around What could you give away for zero and help? Examples of Giving away for zero: deep knowledge in a general setting your insights and POV on a subject a recommendation to somebody else a recommendation to a competitor...
When you find a budget protector (one who sees costs as the core, efficiencies in the systems, how to spend less in order to gain more), no matter what you do, you won't make a case of how you're creating value for them and their organization —and pay accordingly. It'll be a battle for how to pay the least possible. Their driver is reducing costs. Everything that involves getting money out of the pocket is a expenditure. When you find them, look for the one in charge of value creation to be...